Privacy Policy

When you register for our service, we collect personal information such as your username, phone number, and email address so our services can work and provide you with the best experience in our app. We also request your physical location for delivery purposes, and only with your permission.

We may also collect the following:

• Order & Transaction Data: Details of products you purchase, order history, and payment method type (we do not store full card numbers).
• Device Information: Device type, operating system, unique device identifiers, and push notification tokens for order updates.
• Usage Data: Top selling products, most viewed screens, and interaction timestamps to improve the app experience.

This information is kept securely and confidentially on our servers and is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The app does use third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the app:

• Google Play Services
• Firebase Analytics
• Crashlytics

We want to inform you that whenever you use our Service, in the case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service.
• To provide the Service on our behalf.
• To perform Service-related services.
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We do not sell your personal data. Delivery-related contact and address information is shared only with the assigned delivery partner when you place a delivery order.

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by visiting our Account Management page or by contacting us at the email below.

We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means of protecting it, including encryption in transit (HTTPS/TLS) and access controls. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (account and associated information).
• Opt out of marketing communications at any time.

To exercise any of these rights, visit our Account Management page or contact us at the email below.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and through the app. These changes are effective immediately after they are posted. You are advised to review this page periodically for any changes.

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us:

Keef Coffee Trading Company
Email: [email protected]
Website: keefcoffeee.com